Voluntary Legal Service Plan: Continuing Education Courses

Continuing Education Units for Social Workers, Registered Nurses & Certified Case Workers

The PEF Membership Benefits Program makes available continuing education courses with the support of Feldman, Kramer & Monaco, P.C. Law Firm, provider of the Voluntary Legal Service Plan benefit. Continuing education units (CEUs) are required for PS&T unit employees in the positions of social worker, certified case manager (if certified via PACE), and registered nurse (if certified via ANCC). Licensed Master Social Workers (LMSW) and Licensed Clinical Social Workers (LCSW) are required to complete 36 hours of approved continuing education courses every three (3) years. Certified Case Managers (CCM certification through PACE) must complete 80 hours of continuing education units every five (5) years as a requirement for this certification renewal. Registered nurses (who have a certification through ANCC) must complete 75 hours of approved continuing education every five (5) years.

With the purchase of the Voluntary Legal Service Plan, members who are in these professional positions are entitled to participate in 6 hours of continuing education annually, at no additional cost.


All active, dues-paying PEF members in the positions of Licensed Master Social Worker, Licensed Clinical Social Worker, Registered Nurse, or Certified Case Manager are eligible for this benefit with the purchase of the Voluntary Legal Service Plan available at an affordable annual fee of $78. The Plan can be paid for bi-weekly via payroll deduction or by a single direct pay option using a check or credit/debit card. With the purchase of the Voluntary Legal Service Plan ($78 annually), these continuing education courses/units are available at no additional cost.

Course Topics, Descriptions & More

Below you will find the current course schedule through October 2021. If you have a current Voluntary Legal Service Plan (VLSP), you may register at any time. If you do not have an active VLSP/Certificate of Coverage in place, you must purchase one before you can register for a course(s). See below for details. When your course registration is received, PEF MBP will verify if you have a current/active VLSP in place and if you do not, your registration will be placed on hold. You will receive a call and/or email from PEF MBP with instructions on how to buy the plan prior to taking your course. If you do not buy the plan before taking your course, your course registration will be cancelled and you will receive a cancellation notice. Access to the online course will be denied. The free continuing education units are only available to you if you have purchased the VLSP and it is still active (i.e., not expired, as it is an annual purchase).

Aging in America and the Role of the Family Caregiver

Presenter: Dianne Zambori

Aging in America impacts social, economic, and clinical issues. What people want as they age varies depending on many things. Goals and wishes are individualized and having an interdisciplinary team working for you can help you accomplish/meet them in today’s world. Participants will leave this webinar with an understanding of aging in America and how social, clinical, financial, and legal issues impact their patients and possibly determine how and where they live. Those involved in care coordination will be able to educate patients and their caregivers in order to make the changes necessary and obtain the services needed for a patient to achieve their goals.

Tuesday, April 20, noon–1 p.m.
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Thursday, April 22, 6 p.m.–7 p.m.
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Effective Communication When Dealing With Goals of Care Conversations

Presenter: Dianne Zambori

It is critical to provide structured guidance in order to increase the level of confidence for practitioners who engage with patients and their families in meaningful conversations about care goals. As we age, the way we communicate and best receive communication may change. Sensory loss, cognitive decline, and anatomical and physiological changes can all impact the way a person communicates. The aging process is a time of great need for clear, concise, and respectful language to ensure that elderly clients/patients are equipped with information and resources to pursue safe and healthy lifestyles including making goals of care and end of life decisions. Participants will leave this webinar with knowledge of tailored communication styles to best support their aging patients/clients, additional resources to improve their communication styles, and interactive experiences to improve self-awareness as it pertains to older adults in order to help them verbalize and achieve their goals of care.

Tuesday, May 18, noon to 1 p.m.
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Thursday, May 20, 6 p.m. to 7 p.m.
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Patient Centered Care—Advocating for Quality Care Within Managed Care

Does patient centered care exist within a climate of managed costs and how can it be attained? Yes it does, but only with an understanding what NY State laws and policies are and also a willingness to advocate for the patient. There is too much incorrect information and this misinformation leads professionals and families to believe that they are not entitled to certain care or that it will be impossible to obtain. During this interactive course of true/false scenarios and case studies developed from an analysis of actual client data and experiences, participants will have an understanding of these laws, policies, and entitlements so that they can successfully advocate for the care needed for the patients.

Tuesday, June 8, noon to 1 p.m.
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Thursday, June 10, 6 p.m. to 7 p.m.
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Care Transitions

When a client’s needs change and can no longer be met in their current setting or they no longer require the clinical services offered there, what are the considerations that go into securing and then transitioning to another level of care? Every level of care offers different services and requires different payer sources. Rehab facilities, long term care (nursing homes), assisted living facilities, home care programs, and day care programs are all options for individuals upon discharge from a hospital or sub-acute rehab facilities. Deciding which one is right for an individual and understanding the difference between Medicaid, Medicare, private insurance, and long term care insurance are essential first steps in the process. This course will detail the information that discharge planners, case managers, and social workers need to know. Differences in services provided, how they are paid for, and how to qualify for that particular level of care will be explained, as will the steps clinicians must take to facilitate and secure a safe and timely discharge for a client (patient) so their individual needs and care goals are met.

Tuesday, October 19, noon to 1 p.m.
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Thursday, October 21, 6 p.m. to 7 p.m.
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An Interdisciplinary Approach to Advanced Planning and Care Coordination for Elderly and the Disabled, During a Time of Crisis

(Why it is never too soon to plan ahead and what we can do to still assist in this process even during a crisis.)

Those involved in care coordination services and activities need to understand and appreciate why an interdisciplinary approach to advanced planning and care coordination is essential for the elderly and disabled. Having an understanding of an individual’s clinical and social needs and goals, as well as being equipped with knowledge of the legal issues and solutions regarding how individuals can best protect their homes and assets in the event they need long term care (either in a nursing home or at home), is essential to achieve the best possible quality of life. Being aware of government and other resources and benefits available to help pay for their care (meeting their individualized needs and goals) is critical. The imperative of advanced care planning has never been more important, because as we have seen during this pandemic, there is not always time to wait. Knowing the resources, tools, and upcoming changes in the law can assist individuals during isolation, quarantine, and social distancing.

Tuesday, December 7, noon to 1 p.m.
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Thursday, December 9, 6 p.m. to 7 p.m.
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Additional Presenters

Kathleen Rose
Suzanne Paolucci

About Your Registration

All topics have been approved by Pace University.

Once you register, you will receive a registration confirmation with details on how to access the course on the presentation date. You will also receive a course reminder email the day prior to your course and a course evaluation form that will need to be completed and mailed in prior to receiving your certificate.

After you register for the course, Feldman, Kramer & Monaco will confirm that you have a current and active Voluntary Legal Service Plan in place. If Feldman, Kramer & Monaco cannot find a current Plan purchase on file, they will contact you and you will need to purchase the Voluntary Legal Service Plan before your registration can be validated.

After you take the course and complete and return the course evaluation form, Feldman, Kramer & Monaco will send you a Certificate of Completion within one week of the receipt of your evaluation form.

How to Purchase the Voluntary Legal Service Plan

Active, dues-paying PEF members may purchase the plan via a direct pay option or payroll deduction option:

Direct Pay Plan Cost: $78 per year (for members and retirees)

  • PEF Member Payroll Deduction Plan Cost: $3 per pay period (26 pay periods)

To purchase the Voluntary Legal Service Plan online, by Visa, MasterCard, or Discover:

  • Click on the “Buy Now” button below, or
  • Call (800) 342-4306, ext. 243, opt. 1, to purchase by credit card over the phone.
Buy Now Learn about the Voluntary Legal Service Plan

If you have a current Plan in place, you may register for a course at any time.

For more information, or if you have questions on the registration process available through Feldman, Kramer & Monaco, please email Dianne Zambori.