Make the Internet a Safe Place for You & Your Family
We’re doing more online than ever before—making us more vulnerable to fraud and online threats. Today, identity thieves are becoming more sophisticated and daring than ever before. Identity theft is one of the fastest growing crimes in America. MetLife Identity & Fraud Protection, brought to you by the PEF Membership Benefits Program (PEF MBP), helps safeguard the little things that matter most to you, your identity, money and assets, family, reputation, and privacy.
About MetLife Identity Theft & Fraud ProtectionEligibility
Identity & Fraud Protection is available to all active, dues-paying PEF members and retiree members.
Advantages of MetLife Identity & Fraud Protection Powered by Aura
Identity & Theft Protection: Aura monitors your personal information, accounts, and online reputation and alerts you if threats are detected. Aura will automatically request removal of your information from online resources to help keep it out of the hands of identity thieves and spammers.
Financial Fraud Protection: Stay a step ahead of threats with credit and bank account monitoring, and financial tools to keep your assets safe. Receive near-real time alerts on suspicious inquiries like if someone opens a loan or credit card in your name.
Privacy & Device Protection: Shop, bank, and connect online more securely and privately with intelligent safety tools that help protect passwords, devices, and WiFi connections from hackers.
Service & Support: Support available with 100% U.S. based customer care available 24/7/365 days. Call center support is available with 80% of all calls answered in 20 seconds or less. Plus, victims of fraud can count on MetLife’s white glove fraud resolution services backed by a $5M insurance policy*.
Family Safety: MetLife makes it easy for parents and caregivers to protect vulnerable loved ones online with fully integrated family digital safety tools. Family plans cover ten (10) additional adults and unlimited minors.
Download brochureProtection for every stage of life
- Children are 51x more vulnerable to identity theft than parents.1 Engaging with the digital world exposes kids to cyberbullies and online predators. Additionally, identity thieves target kids’ clean credit profiles for financial fraud.
- One in three Americans have been victim of digital crime.2 Cybercriminals steal personal information and commit identity theft, typically for financial gain. They can take over your accounts, steal your money, open up lines of credit in your name, and more.
- $34,200 average financial loss for seniors targeted by fraudsters.3 Financial crimes and scams against older adults can be devastating, often leaving victims with no way to recoup their losses. On average, senior’s financial loss due to an incident of cybercrime is more than other age groups.
Assistance whenever you need it
If you suspect that your identity may be compromised, or even if you just want reassurance that it’s not, an experienced team of professional identity theft protection specialists is always available to assist you. The team will help you identity problems and work with you to resolve issues involving unauthorized use of your name or credit.
In addition, if your identity is stolen, you will receive one year of comprehensive credit and fraud monitoring of over 1,000 public records databases. That includes an initial complimentary credit report from all three credit bureaus.
Access to an easy-to-use app
MetLife and Aura offers the broadest protection for you and your family through a comprehensive digital protection app offering:
- Access your account and update alert preferences from anywhere with the free and easy-to-use Aura app.
- MetLife’s easy-to-use solution, powered by Aura, a leading digital security company, helps keep your and your family’s personal information safe with easy-to-use identity, financial, and privacy protection tools.
Plan options
- Protection Individual Plan
- Protection Family Plan
- Protection Plus Individual Plan
- Protection Plus Family Plan
Plans include:
- Zero restriction on definition of adult family member.
- Family plans that include ten (10) additional adults and unlimited minors.
- Each enrolled adult has their own $5M insurance policy* and private, full-feature portal.
- There is no requirement by the member or retiree to obtain a SSN to add adults to their plan.
- Child monitoring tools, 3-bureau child credit freeze wizard, and fully integrated parental controls.
The most complete protection, for the best price
- Plan options include payroll and pension deduction.
- Prices per plan is the price the member/retiree pays per month.
- Rates are guaranteed for three (3) years.
| Protection | Protection Plus | ||
| Individual | Family | Individual | Family |
| $5.55 | $9.95 | $7.95 | $12.95 |
Plan Coverage Flyer Coverage Cancellations & Changes
To purchase A MetLife identity theft and fraud protection plan for yourself or your family, you must enroll online with MetLife.
You will need your PEF Membership Identification Number (MIN) to enroll.
PLEASE NOTE:
- If you enroll in the protection plan by the 15th of any month, your protection will begin on the 1st of the upcoming month.
- If you enroll after the 15th of any month, your protection will begin on the 1st of the following month.
A welcome email will be send from MetLife when the enrollment process is completed.
For more information, call 1-800-GET-MET8 or 1-800-438-6388
Footnotes, Additional Details & Disclaimers
1. Child Identity Fraud Study 2021, Javelin, November 2021.
2. 30+ Identity Theft Statistics for 2023, Exploding Topics, January 2023.
3. Cybercrime Cost Older Americans $3 Billion in 2021, AARP.org, April 2022.
* As a component of becoming an Aura Plan member, Consumers receive identity theft insurance through a group policy issued to Aura which is underwritten and administered by American Bankers Insurance Company of Florida, an Assurant company, which is not an affiliate or subsidiary of MetLife. Checking & Savings Cash Recovery and 401(K) & HSA Cash Recovery are part of and not in addition to the Expense Reimbursement limit of liability. The description herein is a summary and intended for informational purposes only and does not include all terms‚ conditions and exclusions of the policies described. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions.
