Important Phone Numbers for PEF Members

Grievances and Other Contractual Issues

Contact your PEF steward or the regional PEF field office to speak with a field representative.

Region 1 (Buffalo)

(716) 853-3100

Region 2 (Hornell)

(607) 324-6060

Region 3 (Rochester)

(585) 232-6980

Region 4 (Syracuse)

(315) 471-2311

Region 5 (Binghamton)

(607) 785-1699

Region 6 (Utica)

(315) 768-0123

Region 7 (Potsdam)

(315) 261-4464

Region 8 (Albany)

(518) 785-1900

Region 9 (Poughkeepsie)

(845) 473-5022

Region 10 & 11 (New York City)

(212) 227-3132

Region 12 (Long Island)

(631) 360-4360

New York State Health Benefits

The PEF Membership Benefits Program does not provide your health benefits. 

Contact your agency’s health benefits administrator (usually found/located in your Personnel Office), or Business Service Center for information on your New York State Health Benefits. If you are not satisfied with the response you receive, contact the PEF Joint Committee on Health Benefits, c/o the Health Benefits Specialist at (800) 342-4306, ext. 283.

The Empire Plan Hospital Benefits Program

Empire BlueCross BlueShield
(877) 7-NYSHIP • (877) 769-7447
cs.ny.gov/employee-benefits

The Empire Plan Medical/Surgical Benefits Program

UnitedHealthcare
(877) 7-NYSHIP • (877) 769-7447
cs.ny.gov/employee-benefits

The Empire Plan Prescription Drug Program

CVS Caremark
(877) 7-NYSHIP • (877) 769-7447
cs.ny.gov/employee-benefits

The Empire Plan Nurseline

(for health information and support, 24/7)
(877) 7-NYSHIP • (877) 769-7447
cs.ny.gov/employee-benefits

The Empire Plan Mental Health and Substance Abuse Program

Beacon Health Options
(877) 7-NYSHIP • (877) 769-7447
cs.ny.gov/employee-benefits

NYS Dental Plan

EmblemHealth
(800) 947-0101
cs.ny.gov/employee-benefits

NYS Flex Spending Account

Wage Works FSA Administrator
(800) 358-7202
oer.ny.gov/fsa

NYS Vision Care Plan

Davis Vision
(888) 588-4823
cs.ny.gov/employee-benefits

Miscellaneous

American Federation of Teachers (AFT)

AFT Local #4053
(800) 238-1133 • aft.org

Career Mobility

(800) 553-1322 • careermobilityoffice.cs.ny.gov

NYS Civil Service

(518) 457-2487 • cs.ny.gov

NYS Deferred Compensation

(800) 422-8463 • nysdcp.com

NYS Employee Assistance Program (EAP)

(800) 822-0244 • oer.ny.gov/eap

NYS Office of Employee Relations (GOER)

(518) 474-6612 • oer.ny.gov

NYS Retirement System

(518) 474-7736 • osc.state.ny.us/retirement

NYS Ride

(866) 428-7781 • oer.ny.gov/nys-ride

PEF Headquarters

(518) 785-1900 • (800) 342-4306
Fax: (518) 785-1814 • pef.org

PEF Emergency Hotline: Weekends/After Hours

(888) 850-7409

PEF Info Hotline

(800) 553-2445

PEF Retirees

(518) 785-1900, ext. 288 • (800) 342-4306, ext. 288
pef.org/members/retirees

Service Employees International Union (SEIU)

SEIU Local #4053
(800) 424-8592 • seiu.org

Work-Life Services

oer.ny.gov/eap