Hell’s Kitchen @ Shea’s

Hell’s Kitchen

Welcome to Hell’s Kitchen, the hit musical from 17-time Grammy^® Award winning Alicia Keys—inspired by her life, her music, and her community.  Your journey begins with Ali, a 17-year-old girl full of fire, searching for freedom, passion, and her place in the world. Along the way, you’ll meet the musical mentor who changes her life, her dynamic family, and the neighborhood that helps her grow. Relatable, raw, and refreshingly fun, Hell’s Kitchen is a celebration of finding yourself, your purpose, and the people who lift you up.

Hailed as a New York Times Critic’s Pick that is, “thrilling from beginning to end—a rare must-see!” Hell’s Kitchen is directed by four-time Tony Award nominee Michael Greif (Rent, Dear Evan Hansen, and The Notebook), with choreography by four-time Tony Award nominee Camille A. Brown, a book by Pulitzer Prize finalist Kristoffer Diaz, and the music of Alicia Keys.

Feel the energy of this multi-award-winning musical and experience where dreams begin!

Date: Tuesday, October 27

Time: 7:30 p.m.

Ticket Price: $67

Location: Shea’s Performing Arts Center, 646 Main Street, Buffalo, NY 14202

Seating: Orchestra

Limited tickets available, and the maximum ticket purchase amount per member/retiree is four (4). Ticket sales end on 10/11/26 or when tickets sell out, whichever comes first.

PLEASE NOTE: Your seats will not be assigned nor available until approximately 2 weeks prior to the performance date. There is no guarantee that the seats you purchase for your party will be together.

About Shea’s Performing Arts Center

About the Ticket Process

All tickets will be issued electronically via email. The process is outlined below.

1. Once you purchase your ticket(s) from PEF MBP, you will receive an email confirming your e-ticket/mobile ticket purchase. This confirmation email serves only to confirm your order and does not provide access to your mobile tickets.
2. Approximately 2 weeks prior to the performance, you will receive an email from Shea’s that provides you with a link to the Shea’s website.
3. On your phone or computer, visit Shea’s and tap the user icon in the upper right corner.
4. You will need to create or log in with a Shea’s account.
   • Log in using the email address and password associated with your Shea’s Account.
   • Select the menu in the upper left hand corner and click “My Tickets”.
   • Upon sign-in, select your event, and click “View Barcode” to display your ticket.
   • To view additional seats to the event, swipe left.
   • For the quickest entry, members are strongly encouraged to add their tickets to their phone’s wallet. Apple users should tap the “Add to Apple Wallet” button and Android users should tap the Google Pay “Save to Phone” button.
   • Your ticket will be scanned at the gate. Screenshots are not valid for entry. Proceed to the gate listed on your ticket the day of the event.
   • It is recommended that you download your tickets at least 24 hours before the show.

Additional Ticket Details & Disclaimers

Ticket sales end on 10/11/26 or when tickets sell out, whichever comes first. Due to the very limited quantity of tickets available, the maximum number of tickets allowed per member is four (4). Orders are filled on a first-come, first-served basis. While we strive to keep your seats together, we cannot make any guarantees on seating arrangements. It is suggested that members purchase tickets early for the best possible seating assignments. All sales are final. The PEF Membership Benefits Program (PEF MBP) cannot be responsible for lost, stolen, damaged, expired, or used without permission tickets. No refunds or exchanges, which includes unused tickets and e-tickets. Absolutely no refunds under any circumstances due to Shea’s Performing Arts Center show changes, seating assignments, etc., which are out of the control of PEF MBP.

PLEASE NOTE: Visit the Shea’s Performing Arts Center website prior to your show for updated information that may impact your experience. Information is subject to change at any time.